Privacy Policy

What this policy covers

This policy applies to the SnapSeries iOS app and this promotional website. The app and website use different services, described below.

Your photos stay on your device

SnapSeries uses the camera and photo library only after you grant permission. Reference photos, captured photos, series, guides, and settings are stored locally on your device. Subject outlines and video exports are also created locally.

SnapSeries does not upload your photos to a SnapSeries server. A photo or video leaves the app only when you choose to share or export it using the iOS share sheet. The destination you select then handles that file under its own privacy terms.

Subscriptions

Apple processes App Store payments. RevenueCat receives an anonymous app user identifier, purchase and receipt information, product and entitlement status, and basic device or app information needed to provide SnapSeries Pro and restore purchases. SnapSeries does not receive your payment card details.

Learn more in the Apple Privacy Policy and the RevenueCat Privacy Policy.

Diagnostics and support

SnapSeries uses Sentry to receive crash reports and unexpected error details, including the affected feature or operation, app and device context, and whether the app is using the Free or Pro level. Default personally identifiable information is disabled.

If you choose Report a problem in the app, Sentry also receives the message you enter and your email address if you provide one. Screenshots are disabled, and SnapSeries does not intentionally attach your photos to reports. See the Sentry Privacy Policy.

Optional app usage statistics

SnapSeries uses PostHog hosted in Europe for optional product usage statistics. Sharing is enabled by default for new and existing installations without a saved preference; a previous decision to disable sharing is respected. Events describe app opens, initial onboarding completion, series creation, photo additions, selected framing tools, sequence playback, exports, paywall views and purchases. Product properties are limited to app version, platform, Free or Pro status when creating a series, camera or library source, selected feature, export type and subscription period.

Events include timestamps and a random app identifier that persists between launches to measure returning usage. These are pseudonymous statistics, not fully anonymous data. The identifier is not linked to your name, email, Apple account, purchase account or activity in other apps or websites. We never send photos, photo metadata, extracted photo content, series names, notes, filenames, file paths, email addresses or purchase receipts to PostHog. There is no advertising tracking, session recording or automatic screen, touch or error capture in this integration.

IP-based location enrichment is disabled. PostHog necessarily receives your IP address when your device connects; the project is configured to discard client IP addresses from stored events. This does not mean the address never reaches PostHog or its network infrastructure.

Turn off Share Anonymous Analytics under Privacy in Settings at any time without losing app features. Turning it off stops future collection, discards pending events and removes the local analytics identifier. Re-enabling creates a new identifier. Reinstalling normally creates a new one too, unless local app data is restored from a backup. Turning sharing off does not delete statistics already received by PostHog. See the PostHog Privacy Policy.

Website analytics only

This website uses Vercel Web Analytics to understand visits in aggregate. It may process the page viewed, referrer, approximate location, browser, operating system, device type, and time of the visit. Vercel Web Analytics does not use third-party cookies and does not associate these page views with a personal profile.

Vercel Analytics is not included in the SnapSeries iOS app. See Vercel's Web Analytics privacy documentation.

Your choices

• Change camera and photo access in iOS Settings.
• Enable or disable optional usage statistics in SnapSeries Settings.
• Delete a series in SnapSeries to remove its local app data.
• Delete the app to remove its remaining local data.
• Manage or cancel subscriptions through your Apple account.

SnapSeries does not require an account and is not directed to children. For privacy questions, use the contact options on the Support page.