SnapSeries
Support
Quick answers for shooting, subscriptions, and exports.
Last updated September 11, 2026
Contact support
In SnapSeries, open Settings and choose Report a problem. Describe what happened and what you expected. You can include your email if you want a reply.
You can also email info+snapseries@wespritz.com.
Start a series
Choose an inspiration or select your own reference photo. SnapSeries creates an outline when iOS can identify a clear subject. If an outline is unavailable, use the photo overlay guide instead.
Restore SnapSeries Pro
Open the SnapSeries Pro screen and choose Restore purchases. Use the same Apple account that made the original purchase. An internet connection is required to confirm the subscription.
Manage or cancel a subscription
On your iPhone, open Settings, tap your name, then tap Subscriptions and choose SnapSeries. Apple manages billing, cancellations, and refund requests.
Share or export a sequence
The Free level can share the cropped photos in a series as JPEG files. SnapSeries Pro can also export an MP4 video. Video exports are limited to 500 photos and 10 minutes and require enough free storage on the device.
Privacy and compatibility
SnapSeries requires an iPhone running iOS 17 or later. Photos, series, guides, and exports are processed locally. Read the full Privacy Policy or the Terms of Use.